Order support guide
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
What does Standard shipping cost?
Standard shipping is $8.00. Orders of $70.00 or more qualify for free Standard shipping where that rate is available at checkout.
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Who operates this store?
8BitDo is operated by Schaak Electronics. The business address is 1831 Elk Rd, Essex, Maryland, 21221, United States.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
How can I contact the store?
Email support@8bitokhg.shop or call 602-692-2692. Support availability is Weekdays 9 AM to 5 PM.